Telcos around the world have plowed hundreds of billions into the buildout of their 5G networks - and now they want to see returns.

They have watched as companies like WhatsApp and Twilio have dominated markets they power - and now they want to play.

They have seen technologies like ChatGPT can overnight revolutionizing industries - and as the gatekeepers of consumer communication, they want in.

Let's talk about telcos and their shape to come in the 2020s.