Frequently Asked Questions

Frequently Asked Questions

Below are some commonly asked questions. If you don’t see what you’re looking for here, drop us an email at [email protected].

Privacy policy

In the course of registering for the event and related events, personal information will be collected about attendees such as their name, contact details, etc. This information is required to facilitate registration to to the event, for catering requirements, and for organisers or their agents to contact particular attendees as and when required in respect of the event. Attendees who do not disclose this personal information will be unable to complete registration at the event and will therefore not be able to attend.

Personal information will only be disclosed to CommCon Events Ltd and to Government agencies where organisers believe disclosure is appropriate for legal compliance and law enforcement; to facilitate court proceedings; to enforce our terms and conditions; or to protect the rights, property, or safety of the event, our attendees, or others. CommCon Events Ltd will not sell your personal information to third parties and will not use your personal information to send promotional material from any of our affiliated partners and/or sponsors.

As part of the registration process attendees will be asked if they would like to subscribe to the event Mailing Lists and/or the event Mailing List. Attendees who subscribe to one or more of these lists will be sent emails from the event organisers and other subscribers to the Mailing Lists. If at any time, attendees wish to unsubscribe from any of these Mailing Lists, please follow the ‘how to unsubscribe’ directions on the bottom of any message you receive from these Mailing Lists.

From time to time event organisers update their information and website practices. Please regularly review this page for the most recent information about the event privacy practices.

All personal information will be kept private and used only for event registration purposes, statistics for future events, and convenience for future event registration.

Terms & Conditions


Registering for the event does not guarantee your ticket until it has been paid for in full. This includes paying for the hotel room directly with the conference hotel; if you do not stay at the conference hotel your ticket will be voided without reimbersement. Please ensure you pay the registration invoice as soon as possible to secure your ticket. Prior to registering, please familiarise yourself with the following Terms and Conditions and raise any concerns with the conference team at [email protected]

Security and credit cards

All transactions are processed by Stripe, and card details are sent over TLS. The facility accepts Mastercard, Visa, and American Express. All transactions are performed by the event organisers on behalf of CommCon Events Ltd. Cardholder data is not stored by CommCon Events Ltd.

Cancellation policy

In the event of a full cancellation of CommCon 2023 by CommCon Events Ltd, you will be entitled to a full refund of the amount of the Conference registration fee received.


You may substitute another person, however you must update their ticket online.


The event may provide attendees in some locations with access to a wired and/or wireless network. The access to this network is a privilege and not an entitlement, and must be used appropriately. Inappropriate use includes, but is not limited to: unlawful activities, interfering with the equipment or network access of others and not respecting the reasonable expectations of privacy that attendees have for traffic flowing though the network.

Any deliberately malicious activities on either the wired or wireless networks will be grounds for instant dismissal from the conference (without reimbursement).

If any attendees use the network inappropriately, then the event organisers will take any enforcement action they consider appropriate. Enforcement action includes but is not limited to:

  • suspending access to the network
  • disconnecting the network permanently
  • the alleged offender may be asked to immediately leave the venue and/or will be prohibited from continuing to attend the conference (without reimbursement)
  • the incident may be reported to local police
  • any other measure the event organisers see fit

Beware that for security and operational reasons the event team may both monitor and log network traffic.

Audio visual

Event organisers may provide recordings of talks (audio and/or video) given at the event. This service is provided on a best-effort basis only. Any recordings will be released as and when they are ready, which may be some time after the conclusion of the event, and the recordings may be of varying quality. Photographs may be taken at the event.

Discrimination and anti-social behaviour CommCon Events Ltd are proud to support diverse groups of people in IT, particularly women, and will not tolerate in any fashion any intimidation, harassment, and/or any abusive, discriminatory or derogatory behaviour by any attendees of the event and/or related events.